Settings: Text templates

Here it is possible to design and customise the messages that are sent out from the platform for various events and activities. By selecting Select text template the desired template can be retrieved. The templates are displayed in a drop-down menu in the format notification.ActivityType. If it is unclear which template is used for a specific need, the support team can be contacted for assistance.

When a notification type is selected, a text corresponding to the example is shown.

The text in the template can be edited, and the same format that is used in the templates should be applied. All dynamic fields are written with {curly brackets} and in the same format as indicated below:

• {appName}
  Dynamic field: Name of the patient application.
• {appUrl}
  Dynamic field: Link to the patient application.
• {date}
  Dynamic field: Date. (Used for messages about appointments).
• {loginLink}
  Dynamic field: Link to login page for the patient application.
• {password}
  Dynamic field: Password. (Used for sending out new temporary passwords).
• {pin}
  Dynamic field: PIN code for login. (Used for two-step verification).
• {programName}
  Dynamic field: Name of the program.
• {recepientEmail}
  Dynamic field: E-mail used for login. (Used for sending out new logins).
• {senderName}
  Dynamic field: Sender name.
• {timestamp}
  Dynamic field: Time stamp. (Used for when the password was reset).
• {verificationCode}
  Dynamic field: Verification code. (Used for sending verification code to the app).

Changes can be saved when you have finished writing the new template.